Who is Juice Financial? Are they part of 401(play)?

Your Vacation Funding Account (VFA) is administered by one of the most trusted FinTech companies in the United States.

401(play) Customer Success Guru

Last Update 5 місяців тому

Juice is an American financial technology company that facilitates services through First Century Bank, N.A. (Member FDIC), pursuant to a license by MasterCard International. Their services are designed specifically for 401(play) to fully manage the Vacation Funding Account (VFA) and debit MasterCard programs. Cardholders are issued 401(play)-branded MasterCard debit cards with access to the Juice mobile app and online services system.
 
While not owned or operated by 401(play), Juice Financial is our contracted trusted partner that:
  • Processes, opens, and manages the 401(play) Vacation Funding Account (VFA)
  • Processes, opens, and manages the 401(play)-branded debit MasterCard
  • Generates statements, facilitates interbank funding transfers, and provides client account service on behalf of Employers and Employee Participants
  • Conducts Patriot Act and KYC actions on behalf of 401(play) and First Century Bank N.A.
Juice Financial can be contacted for account inquiries in the following ways:
  • Live Chat:
    • Chat with a Support Agent from within the Juice mobile app Monday-Friday between 9am-5pm EST
      To access account statements, transfer funds, contact a Support Agent, or view your virtual card number, visit the Juice Web Portal or download the Juice Financial mobile application:

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