What Do I Do When I Need to Skip a Contribution or Pause My Deductions?

401(play) makes it easy to change your contribution and paycheck deduction.

401(play) Customer Success Guru

Last Update vor 6 Monaten

Pausing, changing, or skipping your contribution between pay cycles is easy! 

Steps to Pause Your Contribution
1. Open the 401(play) mobile app
2. Navigate to:
  • Tap “Funds” at the bottom, or
  • From the Home screen, tap “My Account”
3. Select “Contributions”
4. Tap “Change Payroll Contribution”
5. On the “Your Contribution Amount” page:
  • Tap the “Custom Amount” field
  • Enter "0.00"
6. Tap “Save Changes”
7. Look for the confirmation message titled: “Contribution Updated”

What Happens When You Pause Contributions
  • Your employer will be notified automatically through the Employer Portal, and
  • No money will be deducted from your paycheck, and
  • No funds will be added to your Vacation Funding Account (VFA)
Tip: It’s a good idea to follow up with your employer to ensure the change is processed before the next payroll cycle.

How to Resume Contributions
You can restart contributions at any time:
  • Follow the same steps above
  • Enter a new contribution amount (from the presets or custom amount)
  • Save your changes

Was this article helpful?

0 out of 0 liked this article